We accept returns of new, unused merchandise within 14 days from the delivery. Please contact us at [email protected] to receive return information. The customer is responsible for any return costs unless otherwise agreed to with our customer service. We try to return the money with the same payment method that was used to pay for the order, if its not possible we make a wiretransfer. You can also request a gift card if you are making a new order to speed up the process. We also accept returns after 14 days upto 50days, but we refund them with a giftcard to our shop so you can replace them with any products we sell.
Please contact our customer service for details. After we receive the merchandise and verify its re-sellable condition, we will refund the money or give you a giftcard. Depending on the item this will take days after we have received the item.
If there is a delay we will contact you. Handling fee will be reduced from the total refund. In the rare occurrence that the shipment has been damaged, please take pictures and send those to our customer service [email protected] immediately and we will make sure we get you sorted and back to enjoying our hobby. Also notify the courier bringing you the shipment that it has been damaged. If you feel that your product is defective please send us a email and we will let you know what to do next.
Most items do not have a warranty as they will break in normal usage. For example if you hit something solid or take a larger tumble. Properly used items should easily last months and during this period we are able to replace broken items if they have a manufacturing or material fault.
We have years of experience with different makes and they all have different warranty policies. We have chosen to work with brands that have a good understanding how to serve their customers and you can be assured that you will get the best customer experience possible with us. We do not replace or exchange products that are not defective or broken by improper use or have not been maintained. But we do help and teach you how to do things properly so you do not break anything in the future, just email us and we will help you out.
We are however unable to wrench for you, its part of the hobby so its important that you will learn that part also your self, we have great tools to sell you so just ask us what you need. Many manufacturers are strickt that electronics are not allowed to be modified connectors changed etc. Remember to check this from your products manual. Most of our customers feel that they get excellent service in the rare occurrence that they encounter a problem with the product they have bought.
And remember if you run in to a problem or you feel that there is a problem with arrived products do not hesitate to contact us. We are here to help and we do our best to sort it out as soon as possible. We ship a lot of orders each day and rarely there are errors. We do however try to minimize the effect on the customer. Please contact us immediately if we have made an error and we will make it right.
Always contact us before returning any product, we can not take responsibility for shipments that are sent without prior notice.
Its very important that we can tell you how to mark the parcel so it will be processed in a timely fashion. We're using cookies to serve you better - Read more. Shipping to over countries. Search: Search. Customer service. Create account. My account. Xray T2' - US - Category search Search.
Show per page 25 50 All products Products in stock Discounted products. Add to cart. Order our weekly newsletter. Previous Page. Next Page. We pride ourselves on taking excellent care of our customers. Fax: Fax: You can join thousands of XRAY fans and enthusiasts in our online community at: Email: info teamxray. If the free movement of all parts. Before starting assembly, disassemble the chassis parts, noting the position and orientation of the parts, particularly the bulkheads.
Keep the parts, including the screw hardware, close at hand. In the assembly steps that follow, each section begins with a parts list. Parts indicated with are from the previously disassembled chassis parts in section 0. When you build the diff tighten it very gently. Page 9: Initial Position 2. Page 10 2. Page 12 Insert composite bushings perfectly straight in bulkheads so the bearings spin freely.
If the bearings do not spin freely, reinstall the composite bushings properly. Page 13 3. These alu stands are recommended for use only on the US Foam-Spec chassis, when running foam tires, or in very high-grip conditions. Page 14 4. Page 15 4. Page Rear View 4. Page Front View 4. Page 19 5. This XRAY shock set contains parts to build four externally-adjustable or non-adjustable shocks. Both adjustable and non-adjustable shocks feature XRAY's unique keying system that positively locks the pistons to the shock rods.
Page 21 6. Insert the larger O 5x1 O-ring onto the shock body, until it seats around the shock body extension. Lubricate the small O 3.
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