Software agents bots

Intelligent sourcing agents can be developed for each category and, frankly, outperform them. This kind of sourcing initially was used for MRO and freight, but Keelvar has begun collecting enough data to develop the bots for every other category. It has built different levels of bot intelligence per category, which grows and develops as more and more data is harnessed. This means that immediate value can be had from any optimisation exercise for any company.

Bots are usually rolled out by category, and typically full automation can be arrived at in just a few weeks. An average mini tender might use between 7 and 15 bot actions for example, but each one costs less than a euro. Customers will be able to pay annually in advance for estimated bot actions until monthly activity levels are confirmed.

While this solution is more about transactional sourcing, it can augment what you are doing in strategic sourcing. It frees up time for more relationship building to take place, and for more risk management to be managed.

They will also be focusing on developing richer dashboards; as with any automation, it leads to fewer users, so being able to see quickly and easily what has happened and generate targeted reports is vital. The firm is rapidly growing headcount. We are going to see a senior leadership team developed in North America and the US market will build out from there.

Europe is also a major growth area we understand. So there is a lot of interesting work going on at Keelvar. We are excited to see what the bigger picture will look like in the near future: integrations with other vendors maybe? Supplier relationship management? Magnus will be taking a closer look at the tech too in the coming weeks — so look out for his analysis — in the meantime, watch this fascinating space!

Your email address will not be published. Notify me of follow-up comments by email. Notify me of new posts by email. In business, software bots are usable in two main ways.

One is behind the scenes, to help with admin tasks and simple workflows. As with automation software. The other is on the front lines, handling a variety of customer service queries and FAQs. As with chatbots. By handling the tasks that are boring or simple for you, software bots save you time.

This lets you get on with more interesting, important or difficult tasks. As one common use case. You can then spend the freed time working on that idea that could further the growth of the company.

At the service desk , you can focus on interesting and challenging customer service interactions, while a software bot answers the repetitive ones quickly for you.

They live within software programs, and they can handle a variety of different tasks. You'll be automatically redirected in 5 seconds Skip to content What are software bots? I want to explore ThinkAutomation as a…. Partner I want to resell ThinkAutomation to my own customers. Great, let's get you to the download centre You'll be automatically redirected in 5 seconds We love to build relationships with like-minded partners You'll be automatically redirected in 5 seconds Before we begin it's important for us to understand the basic requirements for your project.