Windows 8 email app problems

Step-by-Step Guides. Contact Us. Sign In. Authored by: Support. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! It can be incredibly frustrating when you can't check your email. This guide will help you troubleshoot common causes of problems you may have with the Windows Mail program on Windows 10, and get you back in contact with everyone.

While the first few steps here are incredibly simple, they are absolutely crucial, and can solve many of the problems you may have quickly and easily! Your email uses your Internet connection to send and receive mail. It's best to make sure that it works with things like browsing webpages first, before continuing. Troubleshoot Internet Connection If you had problems with searching or using your browser, your Internet connection is the problem.

Follow this guide for help resolving your Internet connectivity problems, and your email problems will most likely be fixed as well. My Internet Doesn't Work. Open the Start menu and select Settings. Select Update and Security. Select Windows Update on the left, then select Check for updates.

Once the system has finished checking for updates, it will automatically download and install the latest applicable updates. The system also may prompt you to restart, if it does, please do so at your earliest convenience, otherwise the update process will not complete. Before your restart your PC, make sure to save all necessary work to prevent data loss. Windows 10 Select the Start menu , then select Power. Select Restart or Update and Restart.

Your computer will close all open programs, apply any pending updates, and start back up. Windows 8 Select the Start menu , then select Power in the top-right corner.

Select Restart or Update and restart. Windows 7 Select the Start menu , then select the small arrow next to Shut down. Select Restart. It's usually best to have Set time automatically selected, and make sure the Time zone is set properly, and Adjust for daylight saving time automatically turned on.

The error message will read like this:. For once, Mail has some helpful advice. The solution is in the error message above. Many small pitfalls are to be avoided when setting up applications that depend on so many different parameters. Automatically completing server details, synchronizing data via the Cloud, logging in with additional security features, and meanwhile collaborating competitors change their settings and stop supporting features.

And maybe you're better off trying an alternative Windows 8 email app. Just bought an Android TV device? Here are the must-have Android TV apps to install on your device today! While completing a PhD, Tina started writing about consumer technology in and never stopped. Now also an editor and SEO, you can find her on Twitter or hiking a nearby trail. Set Up Windows 8 Mail App When you log into Windows 8 with a local account and open Mail for the first time, you will be asked to log in with your Microsoft account.

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Click here to subscribe. What Are Linux Metacharacters? Everything You Need to Know. Here is what is currently turned on:. This could be "enforce password on device" settings on Exchange. I don't have surface, but security settings.

After enabling it, the smartphone needs to enter the password or code to sync. I don't have Surface to test, but you can check the Surface security settings to enable lock password.

Or this link may help:. Office Office Exchange Server. Not an IT pro? Learn More. Resources for IT Professionals. Sign in. United States English.